My weekly Frictionless newsletter coaches readers to ask better questions so they can resolve customer pain points. Think of me as Communications Windex -- an experienced ghostwriter and award-winning business journalist who supports executives and teams with lots of knowledge but a scarcity of time & resources to answer the questions their customers and prospects have. Between the newsletter and my services, I coach busy executives to POLISH their unique insights, transforming them into sought-after industry experts who drive visibility, trust, and revenues. I also help sales teams move prospects through the sales process more quickly. My tagline is "Answer Their Questions. Close More Deals." I subscribe to 80+ newsletters and Google Alerts so you don't have to.